Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Michael Hughes of Sydney Backflow Prevention Services was easily contacted by phone to arrange the backflow testing of our Sydney Water mains water isolation valve, and the price that he gave for the testing service was very reasonable, compared to another plumber that I contacted, regarding the undertaking of the same service. Michael also rang on the day of his arrival and gave advanced warning of the mains water being turned off, before he undertook the testing procedure. The entire procedure was easily completed by text messages and the forwarding of a photo of the Sydney Water test requirement correspondence. I would highly recommend "Sydney Backflow Prevention Services" for any water valve and backflow testing requirements. With best regards, Peter Oitzinger (Beecroft NSW 2119). ~ Rolf S
They seem fairly new with no reviews, but the price was very appealing so I decided to give them a go. Very good and pleasant experience and communication. Showed up on time, did the testing and even cleaned up. Michael did his job properly and professionally. My previous experience was a regular from [x company] who got too complacent, attached his tools to the backflow device, took some photos, acted a bit shifty pretending to do some work and wrapped up in 5mins. $350 all up for one small device. (and that included a discount..) If you can relate to the above, I recommend giving Sydney Backflow Prevention Services a go. I expected medicore but got a 5 star service. ~ Vincent
Michael carried out our annual backflow prevention testing at our home. When I contacted him and explained the urgency due to having passed the due date, he was very understanding and promptly arranged to come the very next day by adjusting his schedule. He is honest, reliable, and a true professional. I highly recommend him to anyone looking for excellent service. ~ Moiz C
I highly recommend Michael for backflow prevention testing. From the start, communication was a breeze—everything handled efficiently and professionally via text. His price was significantly better than the other quotes I received. He arrived on time, completed the inspection quickly, and submitted the results to Sydney Water right away. Truly seamless service! ~ Deepak T
Great straight forward service. Have used Michael for the past 3 years for backflow testing. Easy and reliable. Highly recommended. Competitive price. ~ Monica D
Michael is very easy to reach out and promptly respond to messages. He explains well what step he is doing and the process. Highly recommended and will use service again. ~ John A
Thank you Michael. Very efficient and effective service. Been with Sydney Backflow Prevention Service for more than 5 years . Highly recommended. Red lemon Thai ~ Grace n
Fabulous service , always ahead of the deadline date , always communicates with me . A pleasure to deal with . Effortless on my end . ~ DENISE G
Best company by far we have used for annual backflow testing. Annual reminder with prompt, efficient service. ~ Kindred R
I’ve been using Michael to test my standpipes for a few years now. He provides a fast, efficient, reliable service. Recommended ~ David T
Speedy and responsive service. Michael is a professional plumber that specialise in Backflow valve testing. Thank you. ~ S T
Michael was very professional and very prompt. Also prices are very reasonable. Surely will use him again. ~ vaibhav P
Michael has helped with our backflow testing for over three years, he is very efficient and professional and reasonably priced. Highly recommend! ~ Jinjin W
Michael has completed our backflow testing for over three years, he is very efficient and professional and reasonably priced. Highly recommend! ~ Shona D
Very professional. Thank you so much for your great service. ~ Loans A
5 star service. Simple, good communication, and quick response. ~ lloyd f
Very professional, on time, cheapest on the market. Highly recommend his service annually. ~ genDO
we have been with them for nealy 10 years. very good sevice . ~ Cheapa G
Michael was very helpful, quick and efficient. Thanks again. ~ David F
Michael has been assisting us for years—always efficient, prompt, and reliable. Highly recommend! ~ Jnr O
Professional and prompt service ~ Louise C
Great experience and service. ~ Robert W

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